Terms and Conditions

Article 1 – General Cité Studio

These General Terms and Conditions apply to all use of the Cite-Studio.nl website and to all offers and quotations and to all agreements concluded between you and Cite-Studio.nl

Article 2 - Offers

2.1 All offers on the Website are without obligation, unless expressly stated otherwise. Offers do not automatically apply to repeat orders.

2.2 Cite-Studio.nl cannot be held to its offers if you could reasonably have understood that the offer contains an obvious mistake or error.

2.3 The prices stated on the Website include VAT. A contribution to the shipping costs will be stated separately to you prior to the time of ordering. This is a fixed amount of 4.95. The contribution to the shipping costs will not be refunded in the event of a return.

Article 3 - Data

3.1 You must ensure that your information, including but not limited to e-mail address, address details and bank account number, is complete, correct and up to date. You also guarantee that you are legally authorized to use the Website in any way.

3.2 Cite-Studio.nl guarantees that all your data will be treated with the utmost care and that this data will not be passed on, resold or otherwise made available to third parties without your prior consent.

3.3 Cite-Studio.nl will process your data and include it in its file in order to fulfill its obligations arising from the agreement it has concluded with you and/or to process your request. In addition, your e-mail address can be used to inform you of certain products and services that may be attractive to you, unless you have not given permission for this.

3.4 You can always view your own data and change it if desired on the Website.

Article 4 - Conclusion of the agreement

4.1 The agreement is concluded upon Cite-Studio.nl 's receipt of your order.

4.2 Changing an agreement is only possible if this has been expressly accepted by Cite-Studio.nl .

Article 5 - Delivery

5.1 The order will be delivered to your home, unless you have indicated on the Website that you will collect the order yourself (PICK-UP) or that the order should be delivered to a different delivery address. The delivery period is a maximum of 5 days.

5.2 You are obliged to accept the purchased products at the time they are made available to you.

5.3 If you refuse to accept delivery or fail to provide information or instructions necessary for delivery, the products intended for delivery will be stored at your risk and expense.

5.4 If you have provided an incorrect address for delivery, the additional shipping costs will be at your expense.

5.5 If the maximum delivery time of 5 days is exceeded, you have the right to terminate the agreement free of charge. To do this, you must send an e-mail, fax or letter to Cite-Studio.nl . In that case, any payments will be returned to you within 10 days of notification.

Article 6 - Risk during transport

During the transport of the products, Cite-Studio.nl will bear the risk in the event of damage, theft or loss of the products. This risk will pass to you at the time of delivery of the products.

Article 7 - Returns

7.1 You are entitled to terminate the agreement within 7 days of receipt of the product in question without giving any reason. Cite-Studio.nl will then refund the purchase amount within 30 days of receipt of the returned product, provided that the product in question is undamaged, not worn, washed or otherwise clearly used or processed and is provided with the original packaging and (info) cards.

7.2 The costs of returning the product in question are at your own expense.

7.3 Beauty products, beachwear and lingerie will not be taken back by Cite-Studio.nl due to hygienic reasons.

7.4 You will not receive a refund on sale items and items purchased in the store, but a voucher/code


30% off everything! NO RETURNS

party sale NO RETURNS

7.5 There is a return period of 7 days after purchase

Article 8 - Guarantees

8.1 Cite-Studio.nl guarantees that the products to be delivered meet the specifications stated on the Website.

8.2 You must inspect the delivered product at the time of delivery, but in any case within as short a period as possible. You should also investigate whether the quality and quantity of the delivered goods correspond with what was agreed, or at least meet the requirements that apply in normal (trade) traffic.

8.3 If it appears within 7 days after delivery that the products do not meet the specifications stated on the Website, Cite-Studio.nl will ensure that the amount paid by you will be returned within 30 days of receipt of the products. You can also request Cite-Studio.nl , at your own discretion, to replace or repair the product in question. This warranty period is only longer if the manufacturer of the product in question gives a warranty of more than 7 days.

8.4 After the warranty period referred to in Article 9.3 has expired, Cite-Studio.nl is entitled to charge all costs for repair or replacement, including administration, shipping and call-out costs.

8.5 The warranty referred to in this article lapses if the defect has arisen as a result of improper or improper use or if, without written permission from Cite-Studio.nl , you or third parties have made changes or attempted to make changes to the relevant product or have used it for purposes for which the product is not intended.

Article 9 - Retention of title

Cite-Studio.nl remains full owner of the delivered product until the purchase price has been paid in full.

Article 10 - Payment

10.1 During the conclusion of the agreement, you determine how payment will be made. For example, you can choose to pay with your credit card or transfer to the account.

10.2 Cite-Studio.nl will only deliver the product when payment has been received.

Article 11 - Collection costs

If you fail to meet your payment obligations, Cite-Studio.nl can not only claim statutory interest on the amount owed, but also all reasonable costs that Cite-Studio.nl must incur in obtaining its claim outside straight. The collection costs are set at at least 15% of the principal amount; If Cite-Studio.nl can demonstrate that it has had to incur higher costs, these are also eligible for reimbursement.

Article 12 - Intellectual property rights

12.1 The (intellectual property) rights relating to the Website, including the rights to the texts, images, design, data files, photos and other (still and/or moving) images, formats, software, brands (including domain names) and other materials, belong to Cite-Studio.nl , its licensors, the manufacturers of the relevant products and/or third parties to whom Cite-Studio.nl is not affiliated.

12.2 You may not make (parts of) the Website available to third parties in any way and/or reproduce it other than by downloading and viewing it on a single computer and/or printing one hard copy.

12.3 In addition, you may not make any changes to the delivered products, unless the nature of the delivered goods dictates otherwise or otherwise has been agreed in writing.

12.4 You may only create a hyperlink to the Website if this is done for purely informative purposes. Creating a hyperlink for any other purpose, such as a commercial purpose, is therefore prohibited.

Article 13 - Liability

13.1 If products supplied by Cite-Studio.nl are defective, Cite-Studio.nl 's liability towards you is limited to what is regulated in these General Terms and Conditions under Article 9 (Guarantees).

13.2 Cite-Studio.nl 's liability for direct or indirect damage is in any case always limited to an amount equal to the purchase price of the defective product, unless the damage is due to intent and/or gross negligence, or improper or improper use by yourself.

13.3 Cite-Studio.nl hereby excludes any liability for any damage whatsoever, direct and/or indirect, in any way caused by and/or arising from the inability to use the Website, the fact that certain information on the Website is incorrect, is incomplete or not up to date and the unlawful use of Cite-Studio.nl systems, including the Website, by a third party.

Article 14 - Force majeure

The parties are not obliged to fulfill any obligation if they are prevented from doing so as a result of a circumstance that is not their fault and is not their responsibility under the law, a legal act or generally accepted views.

Article 15 - Miscellaneous

15.1 Any deviations from these General Terms and Conditions can only be agreed in writing. No rights can be derived from such deviations with regard to legal relationships entered into later.

15.2 The administration of Cite-Studio.nl serves as proof of the requests and/or orders you have made, unless evidence to the contrary is provided. You acknowledge that electronic communications may serve as evidence.

15.3 Cite-Studio.nl is entitled to transfer the rights and obligations under the agreement with you to a third party by a single notification to you.

15.4 If and to the extent that any provision of the General Terms and Conditions is declared null and void or annulled, the other provisions of these General Terms and Conditions will remain in full force and effect. Cite-Studio.nl will then establish a new provision to replace the void/nullified provision, whereby the scope of the void/nullified provision will be taken into account as much as possible.

Article 16 - Applicable law and competent court

Dutch law applies to these General Terms and Conditions. Any disputes will be submitted to the competent court in Amsterdam. These General Terms and Conditions can be adjusted by Cite-Studio.nl at any time. Cite-Studio.nl therefore advises you to regularly review the General Terms and Conditions.